Our Exclusive
Quality Guarantee
Your complete satisfaction is important to us. We are confident that you will love the marketing materials we create for you and stand behind them with the following guarantee:
For Print Products:
Print products go through two(2) stages before they are shipped out to you for use: Design & printing.
Stage 1 - Design: During the design stage, we offer a 100% money back guarantee. If the design we develop for you does not meet your approval, you can cancel your order and we will fully refund your money. Please understand that each design is custom developed by our designers and remains the copyrighted property of PageBlank. You may not reproduce a draft design in any format. Once you cancel an order, please be sure to delete any example designs drafts etc. that you were shown as part of the design process.
Stage 2 - Printing: 50% Guarantee Once you approve a design to proceed to printing, our designers have completed their part and get paid for the time they have put into creating your design. From this stage we offer a 50% money back guarantee as a major portion of the work has been completed and approved by you. We complete the printing of the specific item you ordered and ship it out to you. We use only premium paper stocks, and the highest quality printing equipment throughout the process to assure maximum finished quality. In the rare case that a printing error was missed by our quality control, or your shipment arrived damaged, we will review the particular issue and reprint the order if necessary. Please note that the 50% money back guarantee only covers the cost you paid for your order. Any shipping charges for shipping products back are the customer's responsibility.
Please note, typographical mistakes that were approved by you during the design stage are not covered by this guarantee. It is the client’s responsibility to carefully read through all text and double check all contact info, spelling, etc. for accuracy. If we make an error that was not per the approved design, than we will warranty that situation.
Please note, typographical mistakes that were approved by you during the design stage are not covered by this guarantee. It is the client’s responsibility to carefully read through all text and double check all contact info, spelling, etc. for accuracy. If we make an error that was not per the approved design, than we will warranty that situation.
Please note, color accuracy is not covered by this guarantee. Color can vary for many reasons. Color varies across computer displays, as well as papers, printers, etc. Simply changing the brightness of your monitor can dramatically change how the image looks. We try our best to maintain color accuracy to CMYK ink percentages used for each color in a design, but color shifts can occur in the printing process. Please note that color variations are normal and although you may notice something as a business owner, most customers rarely pay attention to such details. We do our best to be as consistent as possible in our print output, but please note that we cannot guarantee colors will print exactly as you envision.